Job Description
1.    Leads the assessment of business user needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to identify business priorities and recommends options.
2.    Documents business requirements and the definition of business rules.
3.    Prepares functional, system and program specifications.
4.    Develops test cases and validates test results during user acceptance testing and typically performs functional testing.
5.    Investigates, resolves and/or escalates problems.
6.    Provide input to project status reports.
7.    Participates in the assessment of new technology to support business goals.
8.    Maintains appropriate professional designations and up-to-date knowledge of current IT techniques and tools.
9.    Communicates with stakeholders of varying technical ability and subject matter expertise.
10.  Leads short-term planning sessions to implement integrated business process improvements and documents discussion and agreements.
11.  Analyzes metrics to ensure for client satisfaction.
12. Provides input to feasibility studies for standard development projects and enhancements. Provides technical guidance and leadership to less-experienced individuals.

Job requirements
1. At least 3-5 years of experience in BA role
2. Bachelor’s Degree in appropriate field of study or equivalent work experience
3. Knowledge of Retail Industry is required
4. Background Warehouse Management System or Product Life Cycle Management will be advantage
5. Experience in SDLC and Agile methodology
6. Problem-solving
7. Decision-Making Skills
8. Collaboration and Teamwork
9. Communication and Interpersonal Skills
10. Stakeholder management
11. Business Acumen
12. Impact Analysis (Ability to impact operations and effect change without being confrontational)
13. Time Managements (Good organized with time–management skill)
14. Requirement Management
15. Good in both spoken and written English
16. Detail oriented and analytical
17. Ability to work independently and with others
18. Software Development Life Cycle

Mission

To oversee the development, production, and delivery of Home & Lifestyle products, ensuring

quality, cost efficiency, and on-time availability. The role requires close coordination with suppliers,

designers, QA, logistics, and internal teams to support the successful launch of each product and

the smooth flow of operations.

Key Responsibilities

1. Product Development & Design Coordination

• Collaborate with designers to review and validate design sheets (materials, hardware, finishes) while ensuring alignment with technical specifications and target costs.
• Propose alternative solutions to the designer if design choices exceed budget constraints.
• Provide designers with essential product information: dimensions, materials, care instructions, etc.
• Share updated catalogues and material options at the beginning of each season.
• Follow up on development samples and ensure supplier compliance with the design brief and deadlines set by the manager.
• Coordinate sample deliveries for marketing and photo shoot purposes.

1. Order Management & Production Follow-up

• Negotiate product pricing, minimum order quantities, and production schedules with suppliers, according to allocated budgets and company cost policies.
• Draft and send purchase orders (POs) validate packing methods, unit counts, labelling, and packing instructions.
• Share SKU allocation plans with the Sales and Distribution Center (DC).
• Monitor production progress and maintain continuous communication with suppliers to ensure on-time delivery.
• Follow up on pre-production samples (PPS), final inspections, and manage credit/debit note processes.
• Track and manage sample costs.

1. Quality Control & Compliance

• Coordinate with the QA team to ensure proper inspections and quality reporting.
• Handle quality issues including defects, shortages, reworks, or rejections.
• Manage defect investigations and issue cleaning service requests where necessary.
• Prepare and submit pre-request quotations and initiate memo issuance for internal approvals.
• Oversee defect item processing: initiate chargebacks to vendors (including RNC chargebacks), submit related memos (e.g., DC defect or TWG cases) to the Accounts and DC teams.
• Ensure all products meet regulatory compliance and testing standards (labelling, materials, safety).
• Monitor and enforce compliance with packaging specifications, including carton size and weight requirements.

1. Shipment & Logistics Management

• Book and track shipments, monitoring ETD/ETA and confirming final delivery to the DC.
• Coordinate with DC for arrival checks, internal QA status updates, and defective goods handling.
• Manage customs documentation and compliance: HS codes, Incoterms, Form E, FTA, AI, testing reports, registration certificates.
• Provide advance packing details to Sales and DC for operational readiness.
• Process and follow up on logistics-related documents: transfer slips, PO releases for payment.
• Investigate post-arrival issues and execute vendor chargebacks when applicable.

1. Supplier Relationship & Network Management

• Develop and maintain a reliable supplier network aligned with the company’s quality, ethical, and delivery standards.
• Regularly evaluate supplier performance to ensure continuous compliance.
• Ensure adherence to contractual terms, pricing structures, and production conditions.
• Collaborate with the sourcing and finance teams to collect all required documentation and support supplier onboarding.
• Assist the line manager in identifying and qualifying new suppliers.

1. Product Allocation, Training & Support

• Manage product allocation across collections and ensure stock consistency.
• Coordinate with the design team to prepare product training materials and share all relevant information internally.
• Handle tester/sample order negotiations and related follow-ups.

Experience:

• Minimum of 5 to 7 years of experience in merchandising or product development, ideally within the retail and home decoration industry.

Skills:

• Strong negotiation and supplier management abilities.
• In-depth knowledge of home decoration products (ceramics, glassware, textiles is a plus).
• Experience working with both local and international suppliers.
• Proactive, reactive, well-organized, and solution oriented.
• Excellent communication and interpersonal skills.
• Curious, detail-focused, and autonomous.
• Good command in English (spoken and written).

Responsibilities:

• Responsible for all Human Resource Management functions ranging from recruitment, retention, and retrenchment for staff in regional office (Philippines, Vietnam, Cambodia and Malaysia)
• Verify and consolidate the compensation for staff and submit the related documents to the payroll agency for salary calculation
• Manage Staff Benefits (i.e. leave, medical benefits, annual leaves, per diem & reimbursement)
• Learn & research about the employment act/ labor law and local HR practice
• Contact outsourcing parties in terms of recruitment, payroll and labor compliance
• Work closely with International Operations in regards to all staff-related matters
• Communicate and provide constant support to the team
• Conduct disciplinary actions, personnel action and termination as necessary
• Facilitate annual performance appraisal and salary increment
• Coordinate with Finance and related departments for manpower costing
• Manage employee data in HR system
• Ensure all of HR documents are strictly followed

Qualifications:

• Bachelor’s Degree in Human Resources or a related field.
• 5 years of experience working in a strategic HRBP role.
• Proficient in English, both written and spoken.
• Experience in a regional HR function is a plus.
• Familiarity with global or international HR platforms.
• Positive attitude, maturity, detail-oriented, result-driven with high responsibility.
• Strong interpersonal and collaboration skills.
• Proficiency in Microsoft Excel and PowerPoint.
• Willingness to travel within ASEAN countries.

Responsibilities:

• To ensure the brands identity and highest standard of in-store presentation are achieved consistently and creatively
• To create strategies for visual presentation and customer experience and implement the execution of the brand’s visual direction

Qualifications:

• Minimum experience 1 year in fashion retails experience as a Visual Merchandiser
• Good command of English, communication
• Active and nice physique, with good experience

Responsibilities:

• Manage the team to work efficiently, communicate policies, instructions, and regulations to subordinates, provide training, and supervise the work of subordinates to maintain a good performance level.
• Manage sales to achieve targets, report sales figures, sales conditions, store performance, and other relevant data to superiors.
• Prepare expense summary reports.

Qualifications:

• Minimum experience 1 year in fashion retails experience as an assistant manager
• Good command of English, communication
• Active and nice physique, with good experience